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Terms & Conditions

Occipinti agrees to sell products to you based on the following terms and conditions, set out below.  If we accept your Order, both you and Occipinti will be legally bound by these terms and conditions. Nothing mentioned in these Conditions affects your statutory rights.

  1. Definitions
    1. In these Terms and Conditions, the words and expressions below have the following meanings:
      • Conditions’ means these terms and conditions.
      • Product(s)’ means any products produced by Occipinti.
      • Service’ means any service supplied by Occipinti.
      • ‘we’ ‘us’ ‘our’ means Occipinti
      • Seller’ means Occipinti
      • ‘you’, ‘your’ means the customer, who places an order with Occipinti.
      • ‘Buyer’ means the customer, who places an order with Occipinti.
      • Order’ an order placed by you to Occipinti for the purchase of Products; An order may be placed via our website, via telephone or in person.
      • ‘IPR’ means intellectual property rights including copyright, design right, trademarks, patents and any other similar rights whether registered or unregistered existing anywhere in the world;
      • ‘Designs’ the surface pattern Occipinti creates as shown on the Website;
      • Price’ the price which is displayed on the Website for the Products to be purchased by you as indicated in your Order;
      • Website’ the website with the web address www.occipinti.com and accessible via all other domain names owned and operated by me which link to the same content
  2. Ordering & Payment
    1. Your order becomes binding immediately as it has been accepted by Occipinti. All orders are subject to availability.
    2. We do not accept responsibility for over or under ordering of wallpaper, fabric or any other products. It is your responsibility to check and confirm that you are satisfied that all the details and aspects of your order are correct and suitable for your requirements and specifications including without limitation measurements, dimensions, product features, access and delivery.
    3. We reserve the right to refuse to supply you with products or services.
    4. Any additional orders which result from under ordering will be treated as a separate order and cannot be added on to previous orders.
    5. Occipinti accepts payments using Paypal. Paypal is a safe and easy to use method of payment and you are not required to have an account with Paypal.
    6. We are only able to accept payments in Pound Sterling (£). Your card issuer will determine the applicable exchange rate for the transaction. Please contact your card issuer for information about the exchange rates which will be applicable. We may issue invoices electronically via email.
    7. In accordance with the Consumer Protection (Distance Selling) Regulations 2000, you are granted a cancellation period of seven working days from the date of submission of the Order. You must provide notice of cancellation in writing and this must be sent by email to design@occipinti.com
    8. Full payment is required before dispatch of goods.
    9. The submission of your order means that you will be deemed to accept these terms and conditions.
  3. Dispatch & Delivery
    1. The products will be dispatched upon receipt of payment for the relevant order. Delivery of the products will be made to the address stated in your Order.
    2. Acknowledge and accept that we rely on supply chains in fulfilling Orders. In the event that we cannot fulfill an order immediately due to reliance on third party suppliers, we will inform you as soon as practically possible. Delivery may be delayed until such time as stock is available.
    3. We aim to dispatch products within 5 working days of receiving an Order, unless another lead time is stated. The dispatch date will be confirmed when full payment has been received. If we are unable to gain access to the delivery address, we shall not be liable for delays or failure to deliver the products. Delivery dates are not guaranteed but we do our best to make sure products are delivered within delivery estimates. We can arrange special methods of delivery and insurance at an additional cost to you.
    4. Depending on the size of your Order, UK orders are delivered using Royal Mail recorded or standard post. Please allow up to one week for delivery in the UK.
    5. International Orders will be delivered using Royal Mail Airmail and Proof of Postage will be obtained for each package. If you want a tracking number with services such as Royal Mail Internation Signed For™ or a courier service, the delivery cost will be calculated on receipt of an order. Please allow one to three weeks for your Order to arrive.
    6. IMPORTANT – CUSTOMS & DUTY. Please note that all shipments to OUTSIDE the EU (European Union) may be subject to import duties and taxes, which are levied once a shipment reaches delivery country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. If your Order does incur import duties and taxes by your local customs authority in your country, then these will need to be paid directly by you to them before they will release your shipment. Customs policies vary widely from country to country, so you may want to contact your local customs office for further information. You agree to indemnify us in full in respect of any such duties and taxes.
  4. Returns Policy
    1. In the unlikely event that any products ordered by you are lost or damaged during transit or upon arrival, please contact us within 24 hours via email at hello@occipinti.com. Once action has been agreed via email, please return the goods within 7 days with proof of purchase, your order details and reasons for returning goods clearly stated. Items must be unused and in their original condition. We will not accept any returns that have not been notified within 24 hours or returned within the specified 7 days. You are responsible for shipping charges on returned items. We will not be held responsible for any items lost or damaged during transit, therefore we recommend you use recorded delivery. If goods are faulty or there is an error made on our part we will refund shipping costs.
  5. Production Information
    1. Unless otherwise stated, all Occipinti products are designed, manufactured and/or printed in the UK. This is done to support British trade and reduce our carbon footprint.
    2. Wallpapers
      1. Upon arrival, check for faults and variations between all your rolls. You should hang no more that 3 drops before reporting a fault. If a fault is found, please contact Occipinti straight away. Ensure you have ordered enough paper to complete your installation. We cannot 
guarantee that rolls from the same printing batch will be available. Colours and shading may vary from batch to batch. We will accept the return of any unopened, unused rolls if in the same condition upon arrival. If you require a smaller amount than stated on the rolls please contact hello@occipinti.com. Some rolls are used for sampling, therefore we may have smaller pieces available for purchase.
      2. Please be aware that the colours you see on the screen may vary to the actual product. The screen colours should be used as a guide only. We recommend ordering a sample first as we will not be held responsible for any colour variations from screen to product.
    3. Fabric
      1. Upon arrival, check for faults. We cannot refund or exchange any cut lengths of fabric except if fount to be faulty or an error has been made on our part. If a fault is found, please contact Occipinti straight away. Ensure you have ordered enough fabric to complete your project. We cannot 
guarantee that fabric from the same printing batch will be available. Colours and shading may vary from batch to batch.
      2. Please be aware that the colours you see on the screen may vary to the actual product. The screen colours should be used as a guide only. We recommend ordering a sample first as we will not be held responsible for any colour variations from screen to product.
      3. You must be aware of the fabrics suitability and characteristics  for your project before purchasing. Our fabrics are all natural and may contain characteristics such as slubs, knots and minor colour breaks. This is a matter of the manufacturing process and can not be avoided.
      4. All fabrics are dry clean only. We recommend that fabrics are placed out of direct sunlight to protect them from premature fading and wear
      5. Fabrics are sold by the meter only.
      6. Our fabrics do not have any flame retardant or any other coatings on them.
    4. Cushions
      1. Upon arrival, check for faults. Our cushions are all handmade, therefore there may be some minor differences in size, shape and stitching. If a fault is found, please contact Occipinti straight away. Colours and shading may vary from cushion to cushion depending on the batch it was manufactured from.
      2. The fabrics our cushions are made from are all natural and may contain characteristics such as slubs, knots and minor colour breaks. This is a matter of the manufacturing process and cannot be avoided.
      3. Please be aware that the colours you see on the screen may vary to the actual product. The screen colours should be used as a guide only. We recommend ordering a sample first as we will not be held responsible for any colour variations from screen to product.
      4. If cushion pads are purchased please note that these will flatten in time due to their feather filling. These should be plumped by hand on a regular basis to restore size and shape.
  6. Product Use
    1. We design our products for use within interiors. You are responsible for making sure that the product you are purchasing is suitable for your end use. Including colours, qualities and characteristics.
    2. We try to endeavour that the samples shown on our website convey the true characteristics of our products. Due to nature of the materials used, some variations may be inevitable, such as slubs, knots and minor colour breaks. Any such variations, that adds to the unique boutique style of our products, will not be held responsible by Occipinti.
    3. Please also note the below:
      1. There may be discrepancy’s between shades on our fabrics and wallpaper from one batch to the other.
      2. Fabric alignment has a 3% tolerance
      3. Fabric will be measured approximately
      4. All stated sizes will have an allowance of +/- 2cm
    4. We may change the terms and conditions or any specifications on our products if we see necessary and reserve the right to do so at any moment.
  7. Privacy Policy
    1. Occipinti values you, the customer’s privacy and takes the upmost care in ensuring your personal data is not misused. All the data which is collected via our website will be processed in accordance of the Data Protection Act 1998. Your data will only be used with regards to your order and will not be passed on to third parties. Any links on Occipintis website are not covered under this privacy policy. It is therefore your duty to check all third party website privacy policy’s.
    2. Fraud Prevention and Detection: All payments for Occipinti products are made via the website through paypal. To help prevent fraud we use paypals protection plan for you the buyer and Occipinti the seller. If required we may release credit or debit card details to agencies working to inhibit fraud. We will be forced to take appropriate actions, should you supply us with false or fraudulent information, which we suspect to be misleading.
    3. Mailing List: By entering your email address you agree to receive the occasional email newsletter from us. You may opt out of this by following the appropriate link on the email or by contacting Occipinti directly. Occipinti values your privacy and will never pass on any of your details to third parties.
  8. IPR (Intellectual Property Rights)
    1. All IPR in the designs and products sold by Occipinti will remain owned by Occipinti. Nothing in these terms and conditions will transfer the IPR in the designs and products sold by Occipinti to you or any other person. These terms and conditions do not grant you or any other third party licence to the IPR of the designs or products.
    2. The products that are sold by Occipinti to you are for non-commercial use. You may not duplicate any product or design and may not re-sell any duplicate or purchased product without our written permission.
    3. You are accountable for how you use your product. You recognize and agree that Occipinti does not account for or guarantee the products, whether expressed or implied.
  9. Amendments to these Terms & Conditions
    1. It is your responsibility to read Occipinti’s terms and conditions every time you use the site. We may change the terms and conditions of any section if we see necessary and reserve the right to do so at any moment. Your use of the site indicates that you accept and are bound by the most recent terms and conditions.